The Cincinnati Bell Wireless network has been turned down as of February 28th, 2015. This change will allow Cincinnati Bell to focus on our industry leading Fioptics video and high speed internet services.
Please review our FAQs for more information.
If you did not port your wireless number to another provider by February28th, 2015, you are at risk of losing your telephone number.
Cincinnati Bell will assist you to determine the value of your device for trade-in. If you would like to check the current value of your phone please visit http://www.cellularrecycler.com/cbwtrade-in
You will not be able to use your Cell-Fi unit as of March 1st, 2015. Please return your Cell-Fi unit at any Cincinnati Bell retail store. Cell-Fi units only work on the Cincinnati Bell Wireless network.
Yes! Cincinnati Bell will continue to operate its stores at this time to assist you with your communication and entertainment needs.
It is possible for you to receive 1 to 2 more wireless bills since wireless is billed in arrears. Please continue to make payments to Cincinnati Bell as you do today.
No. Cincinnati Bell does not provide refunds for unused balances.
Our Cincinnati Bell retail locations offer Verizon Wireless and would be happy to show you the latest phones and plans that will meet your needs.Click here to find a location near you.
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