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My Account
My Account offers a whole new level of convenience, personalization and control. It's the easiest way to manage your Cincinnati Bell services anytime, day or night.
As a My Account subscriber, you'll have access to all the tools you need to manage your services and your bill online.
Management tools at your fingertips.
Use the "Manage My Services" section for fast, easy access to account information, faqs, user guides and detailed service and equipment information specific to your needs. Activate Caller ID, manage email, check your wireless usage, upgrade your long distance plan and more!
Stay connected with convenient messages.
My Account offers unique ways for you to stay on top of your account activity.
Message Center - Whether it's a confirmation of a service appointment, an update on the shipment of a wireless phone or accessory, or a simple reminder that your bill will be due in a few days, the Message Center makes it easy for you to stay organized and in control.
My Notifications - Have alerts delivered to your cell phone or email notifying you when your order was received, when a special offer is available, or when you've used up 80% of your wireless minutes. You choose the types of notifications you'd like to receive.
Simple bill and payment options.
View your current bill, along with up to 18 months of bill history. Review the details of your bill, like how many wireless minutes you've used, or just browse a summary. Select the payment option that works for you: Autopay (automatic deduction from your checking account), electronic check, or credit or debit card. You can even go paperless and eliminate your paper bill with eBill.
Signing up for My Account is FREE and only takes a few seconds.
Save On Wireless Accessories
Limited time offer! Sign up for My Account today and receive a 25% discount on any wireless phone accessory!*
Secure Transactions
Your payments are safe and secure. Cincinnati Bell uses 128bit SSL Encryption technology to safeguard your payment information.
Worry Free
It's Easy Paying bills has never been easier. Use Autopay, My Account's automatic payment feature to automatically pay your bill each month.
Hassle-free billing
Go paperless with eBill and eliminate the need for a paper bill.
*View Terms & Conditions