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To see pricing and promotions specific to your area, select a region from this list.

Select A Region Cincinnati Northern Kentucky Mason Area Dayton Area Lebanon & Turtlecreek Middletown & Monroe Morrow South Lebanon Springfield

What is TrueSwitch?

Make the switch to ZoomTown - Try TrueSwitch from Cincinnati Bell and make switching to ZoomTown simple, easy and FAST!

TrueSwitch from Cincinnati Bell makes changing to ZoomTown easy. TrueSwitch copies all your personal data to your new ZoomTown account, notifies everyone in your address book about your new ZoomTown email address, forwards emails sent to your old email address and helps you cancel your old ISP account. Even better, TrueSwitch from Cincinnati Bell is FREE!

Switching ISPs has never been so easy. Switch to ZoomTown today and you'll get TrueSwitch from Cincinnati Bell FREE!

Product Features

Ensure a seamless move to ZoomTown. TrueSwitch's simple 4-step process makes your switch to ZoomTown quick and easy. And TrueSwitch does all the work for you!

Copy

Your information stored on your local PC is copied immediately and information stored on the website of your old Internet Service Provider is copied by TrueSwitch's computers into your new ZoomTown account -- this usually takes less than an hour, but can take up to 24 hours.

This feature does not modify any of the information in your original account. All your information will remain at the old account unless you choose to delete it yourself, or you cancel your old account.

Notify

An email is sent to everyone listed in your address book telling them about your new ZoomTown email address. If you select the "Custom Switching" option when running the TrueSwitch Wizard software, you can personalize this email.

Forward

TrueSwitch will check your old email account for a period of 30 days and forward any emails received to your new ZoomTown account. You can then reply to your friends and business contacts notifying them of your new ZoomTown email address -- and ignore the spammers -- they won't ever know your new ZoomTown email address!

For this feature to work correctly you must:

• Maintain your old Internet account
• Leave your user name and password at the old Internet Service Provider unchanged
• Ensure that your new ZoomTown email inbox isn't full

Cancel

TrueSwitch will help you cancel your old Internet account. Many Internet Service Providers require that you phone their customer service departments.

Some Internet Service Providers (for example, AOL) support cancellation requests via fax.

TrueSwitch from Cincinnati Bell can send you a form to print out and fax, or you can complete a form online and we will fax it on your behalf.

If you have selected email forwarding, we will send an email to remind you to cancel your old Internet account after 21 days.

Please note that you are responsible for canceling your old Internet account to avoid incurring any additional charges.

Download

Ready to switch to ZoomTown? Ready to try TrueSwitch. Getting started is easy, simply click here to start the FREE download.