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Monitoring

Our around-the-clock monitoring service is always at work for your safety and security - 24 hours a day, 7 days a week, 365 days a year. Whether you're home or away, you can rest easy knowing our well-trained professionals are keeping a constant, watchful eye on your home and monitoring against break-ins, fire, carbon monoxide and flooding.


Here's what sets us apart from other security providers:

5 Diamond Certification

This Certification testifies that 100% of our central station operators have achieved proficiency and certification by passing the CSAA Central Station Operator Training Course. These courses cover virtually all phases of central station communications with customers, law enforcement, fire and emergency services communications centers. This critical area of communications is the life-saving link between the residential or business properties and the law enforcement, fire and emergency services in local areas. In addition, Complete Protection has demonstrated an exceptionally high degree of responsibility to their local community and their customers through the investment of time, money and commitment to 100% quality operator training. Less than 4% off all monitoring stations receive this prestigious certification


UL-Certified

Cincinnati Bell is one of this area's largest provider of UL-Certified, local security monitoring. Our station meets the national standards required from any serious security provider.


Local Monitoring.

Our advanced technology and high-quality security are at the same level as the national providers, yet we're located right here in Cincinnati. Local monitoring keeps jobs in the community and yields professionals that genuinely care about the safety of our local community in which they live in. So no matter where you live in town, you can be confident we will provide you with the fastest response possible.

Mobile Alert service

Only Cincinnati Bell gives you peace of mind by sending home security system updates via a text message** on your wireless phone or email address. For example, you'll be notified when:

  • your children disarm the security system when they come home from school.
  • your security system is armed.
  • any type of alarm (Burglary, Fire, Water, Carbon Monoxide...) occurs.
  • system/equipment trouble is detected and reminds you to schedule a service appointment.
  • a zone is bypassed (unprotected) as the system is armed.

Cost-effective pricing.

We don't charge more than the advertised price for all four types of protection - just a flat monthly rate of $15.95 for the first year of 24-hour monitoring. That's an incredible value when you consider the priceless peace of mind you'll be gaining.

No Upfront Equipment Costs.

A Cincinnati Bell exclusive! Only Cincinnati Bell's Complete Protection gives you the flexibility to installment bill the cost of your equipment and installation over 36 months interest free, right on your Cincinnati Bell bill.

No contracts.

Unlike other providers, there are no contracts* with Complete Protection, we earn your business every day.

Award-winning customer service.

It's reassuring to know our expert monitoring service is staffed with highly trained, safety-certified professionals. Plus, we've built our Complete Protection security on a long-standing tradition of customer service. We have a Best-in-Class track record we're proud of … a one you know you can count on.




* **View Terms & Conditions