Parental Controls
Do you worry about your kids having a cell phone? If you're afraid of how the phone will be used or that you won't be able to control the spending, you're not alone. Luckily, we're here to help.
Parental Controls solves these issues inexpensively so you don't have to worry about your text-crazy son or your boy-crazy daughter running up the bill. This new feature gives kids the "cool" looking phone they want and it gives parents the ability to control the usage of your child's phone.
Parental Controls allows you to:
Stay within Limits
- Set the number of voice minutes and text messages allowed within the week or month.
- Assign time periods (i.e. homework hours) when calls or text messages may not be sent or received.
- Turn access to Premium SMS (Text) Services on or off
Stay Secure
- Designate phone numbers that may never be contacted, or that may never contact your child.
- Designate phone numbers that can always be contacted, even when other restrictions are applied.
- Designate phone numbers that are the only numbers your child is allowed to contact.
Stay Connected
Receive notification emails or text messages when limits are reached or calls are blocked.
How do I sign up?
You can sign up visiting any Cincinnati Bell store, calling Customer Care 1-888-391-3925 or on-line by logging on to My Acccount then go to Manage My Services> Wireless> Parental Controls. Parental Controls is just $5/mth per mobile for the peace of mind that your child is safe and for managing your bills!
Managing your Parental Controls
To manage Parental Controls you must have an online account with Cincinnati Bell (My Account). Don't have a My Account? Click here to sign up.
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* View Terms & Conditions
* Parental Controls provides the ability to restrict voice calls and text (SMS) messaging only. Mobile internet services and picture (MMS) messages sent by the Parental Control subscriber are not restricted by this service. Picture messages sent to the Parental Controls subscriber will be blocked during restricted hours or if sender is on restricted list. Not available on i-Wireless service. Ringback Tone service is not available with Parental Controls. Caller ID must be delivered with call to Parental Control subscriber for Never/Only Allow restrictions to work. Calls from office extension numbers may deliver the office's main number as Caller ID and therefore may not be blocked with Never/Only Allow number restrictions. If available, the office's main number may be programmed into the Never/Only Call list. Voice calls are rounded up to the next minute for determining Period Balance. Period Balances do not reflect actual minutes or messages used for monthly billing purposes. Restrictions are not guaranteed for Directory Assistance (411), Call Forward, 3-Way calls and for calls made while roaming on some partner networks. Limit one Cincinnati Bell Wireless account per Parental Control account. E911- Calls to 911 emergency services will always complete regardless of Parental Controls restrictions, providing wireless service is available. Most calls returned from 911 operators to a Parental Controls subscriber will complete regardless of restrictions, but Cincinnati Bell cannot guarantee a 100% completion rate. If a call to 911 is disconnected mid-call, the caller should make every attempt to call 911 again.