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This charge is imposed by local governments to help pay for emergency services such as fire and rescue.
No more than (25) 911 charges can be billed at any one location.
Some counties will be charged a monthly fee and a surcharge:
|City of Covington||$.26||$2.00|
|City of Erlanger||$.26||$2.50|
|City of Elsmere||$.26||$2.50|
|City of Ludlow||$.12||$2.76|
This fee is charged to cover the cost of providing 911 access to emergency services.
The Access Recovery Charge (ARC) fee is a monthly charge assessed by local telephone companies to recover some of the costs incurred in the provision and maintenance of telephone service.
The Admin Recovery Fee is included on long distance customers' bills to help defray some of the costs Cincinnati Bell Any Distance ("CBAD") incurs to comply with federal, state and local telecommunications rules and regulations, some administrative costs associated with providing service, and some taxes and assessments imposed upon CBAD. It does not include costs related to the federal Universal Service fund. This fee may vary each month. Please note this charge is a cost recovery fee and not a tax we are required to collect.
A billing cycle is the time period between your bill date and the day before your next bill date, usually 30 days.
In order to recover some of the administrative costs associated with providing service in its extended territories region, Cincinnati Bell includes an Admin Recovery Fee of $0.80 per line on each extended territories local exchange bill. This rate may be adjusted periodically to reflect our changing administrative costs.
Any charges for placing local 411 or long distance (area code) 555-1212 directory assistance calls.
Charges associated to additions or changes to an existing listing in the directory
The General Assemblies of Kentucky and Indiana have ordered all Local Exchange Companies to begin billing all customers a surcharge in order to provide service for the speech and hearing impaired.
This a fee that the Federal Communications Commission (FCC) allows local phone companies to charge to recover a portion of the costs of completing and receiving long distance calls on their local networks.
This is a 3% tax mandated by the federal government. It is imposed on all telecommunications services, including local, long distance and wireless bills.
It is intended to help people who would otherwise be unable to afford basic local telephone service. The surcharge is to help funding for this process. This is considered a regulated charge and Lifeline customers are not exempt.
This fee helps Cincinnati Bell Any Distance recover the costs charged by local telephone companies in your state to carry in-state long distance calls over its lines. Fee = $.66 per line per month
The Lifeline Recovery Surcharge recovers the cost of providing local phone service to low-income households and is in compliance with Ohio Revised Code section 4927.
Provides customers with an opportunity to keep their same phone number if they change local service providers.
Products/services that are not governed by PUCO (Public Utilities Commission of Ohio) or PSCK (Public Services Commission of Kentucky)
An equipment maintenance plan that protects all out-of-warranty telephones in the house with guaranteed repair or replacement.
It applies for installation of:
This fee, which is charged to all customers, covers the cost of providing a “translation service for calls between TTYs users and people using traditional voice telephone. It also helps to subsidize the cost of specialized telecommunications equipment for people with specific disabilities.
This charge is imposed by state, local and municipal governments on goods and services. It may also appear as a “gross receipts” tax in some states.
Products/services that have prices that are governed by PUCO (Public Utilities Commission of Ohio) or PSCK (Public Services Commission of Kentucky)
All telecommunications service providers must contribute to the Federal Universal Service Fund (USF) at a rate determined by the Federal Communications Commission (FCC) each quarter. The Federal USF is used make phone service affordable and available to low-income subscribers and people living in areas where the costs of providing telephone service are high. In addition, the funds are used to provide discounted telephone service to eligible schools, libraries and rural health care providers. As allowed by the FCC's rules, Cincinnati Bell recovers its contribution from its customers via a separate monthly charge. Cincinnati Bell does not keep this revenue; it remits the entire amount to the FCC.
You may use Cincinnati Bell's My Account to view and print a copy of your bill online. With My Account, you can view statements for the last 18 months.It is a charge for changes to non-address or non-published service
A plan that covers repairs on qualified phone wiring problems inside the home, with no additional charges. Coverage only applies to repairs on phone lines and jacks that were working prior to coverage being initiated.