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Cincinnati Bell Conferencing Support

Are you looking for product help for Conferencing services? Please select the appropriate section below.



Conferencing: Audio


Scheduling an Audio Conference

To schedule an Operator Attended call dial 1-866-272-3751


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Host or Join an Audio Conference

To host/join a call dial 1-877-278-7481.

  1. Enter Access Code followed by the # key.
  2. If Chairperson, press the * key followed by the Chairperson Code then # key.
Chairperson Touch-Tone Commands
*0 Operator Assistance
*1 Dial out to participant
*1 Join participant to the conference
*2 Join participant to the conference and dial another participant
*3 Return to the conference without a participant
*4 Disconnect the line and continue dialing
*4 To initiate recording of the call
*1 Start
*2 Cancel
*5 Mute all participants line, *5 to un-mute
*6 Mute own line, *6 to un-mute
*7 Security Feature: Lock the call from any further participants (or an operator) to enter. *7 again to un-lock.
*8 Automated Roll call: Listen to a recording of the participants' names (recorded when they entered the call).
*9 Participant count: Hear the number of participants currently on the call.
## Disconnect all lines after Chairperson hangs up.


Participant Touch-Tone Commands
*0 Operator Assistance
*6 Mute own line, *6 to un-mute


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Call Recording Option

At any time, the Chairperson may press *4 to initiate recording of the call. When the call is finished an email is automatically generated to the Chairperson with information on how to dial-in to listen to the recorded call.


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