Effective March 1, 2014, Indiana customers with the current area code 812 should begin to dial the area code + telephone number whenever placing a local 812 call from a landline phone. After this date, if you don't use the new dialing procedure, your call won't be completed, and a recording will instruct you to hang up and dial again.
To complete calls from a mobile phone, callers may continue to dial the area code + telephone number whenever placing a local 812 call.
This dialing procedure is required because of the new area code overlay, which allows telephone numbers with an area code of 930 to be added to the locations where 812 is used today.
An overlay is the addition of another area code (930) to the same geographic region as an existing area code (812). An overlay does not require customers to change their existing area code.
The 812 area code generally covers the southern third of the state of Indiana serving communities such as Bloomington, Columbus, Evansville, New Albany and Terre Haute. The new 930 area code will serve the same geographic area currently served by the existing 812 area code.
To complete local calls, the new dialing procedure requires callers to dial area code + telephone number. This means that all calls in the 812 area code that are currently dialed with seven digits will need to be dialed using area code + telephone number. The same dialing procedure will apply to telephone numbers assigned to the new 930 area code.
Effective March 1, 2014, you should begin using the new dialing procedures whenever you place a call from the 812 area code. If you forget and dial just seven digits, your call will still be completed.
Beginning September 6, 2014, you must use the new dialing procedures, as described above for all calls. After this date, if you do not use the new dialing procedures, your calls will not be completed and a recording will instruct you to hang up and dial again.
Beginning October 6, 2014, new telephone lines or services may be assigned numbers using the new 930 area code.
In addition to changing your dialing procedures, all services, automatic dialing equipment, or other types of equipment that are programmed with a 7-digit number will need to be reprogrammed to use the new dialing procedures. Some examples are life safety systems, PBXs, fax machines, Internet dial-up numbers, alarm and security systems, gates, speed dialers, call forwarding settings, voicemail services, etc. You may also want to check your business stationery or advertising materials to ensure the area code is included.
If you have any questions regarding information provided in this notice, please call Cincinnati Bell: Residence Sales and Service at 513-565-2210 or 888-CIN-BELL (246-2355) or Business Sales and Service at 513-566-5050 or access the following websites for more information: www.cincinnatibell.com or http://iurc.in.gov/.