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Customer Support: Consumer Information: Special Needs

If you are hearing-impaired or speech-impaired or have other physical difficulties using the phone, Cincinnati Bell has solutions.


Emergency TDD/TTY Numbers

These emergency numbers are free from long distance charges.

Wireless Phone Hearing Aid Compatible Accessories

Click here to view a list of HAC wireless accessories.

Public TDD/TTY Telephone Locations

Telecommunication devices for the deaf are accessible in 30 locations throughout Greater Cincinnati and Northern Kentucky.


Services for Hearing/Speech-Impaired Customers

Hearing-impaired or speech-impaired persons with TDD/TTY's (Telecommunications Devices for the Deaf) can communicate via telephone with other TDD/TTY users

Services for Physically Impaired Customers

If you are physically challenged or know someone who has a physical problem using the telephone, we will do our best to design an effective solution.

TDD/TTY Operator Services & Directory Assistance

For 24 help placing a TTY to TTY call for local, long distance, collect, calling card, third number or other Operator-assisted call.

Telecommunication Relay Services

The Telecommunication Relay Service enables customers who are deaf, hard-of-hearing or speech-impaired to use their TDD or TTY to place calls to and receive calls from hearing people.

TDD/TTY Directory

Directory listings for TDD/TTY users include the phrase "TDD Accessible." In addition, a separate section for listed TDD/TTY telephone numbers is located at the end of the business listings in the back of the White Pages.