Features & Add-ons
Enhance your online and home computer experience
These enhanced services optimize your home computer experience with wireless mobility, security, storage and 24/7 access to technical support.
Call 1-877-452-9034
PC Support Experts Available 24/7
Cincinnati Bell Premium Technical Support offers highly trained PC support expert available 24/7 to solve hundreds of PC problems, like virus removal, software support, driver installation, and much more. We also support both Mac and PC as well as phones, cameras, printers, and other devices.
What you get
- Peace of mind that your home computer and other connected devices will run smoothly!
- Personal, easy-to-understand one-on-one support that you can trust.
- Assurance that Premium Technical Support is not outsourced overseas.
- No more dragging your PC into a shop or waiting around for a technician to show up. Premium Technical Support will access your computer over your Internet connection and resolve problems in front of your eyes when you need service.
Or Simply call 1-877-452-9034 to get started with an expert Premium Technical Support technician.
Save When You Bundle Popular Features
Add any of the following services with Premium Technical support for only $2.99 each per month:
Get All Four For: $1999/mo for 12 months*
*After 12 months $22.99/mo. regular price applies.
Contact Premium Technical Support
If you've already signed up for Premium Technical Support and are ready to get started, complete the form below:
View Terms & Conditions *
Premium Technical Support is available for your home network, PC, computer security, new software, and peripheral devices for a monthly fee of $14.99 per month. Premium Technical Support is a best effort service; we cannot guarantee we’ll be able to diagnose or resolve your issue. Cincinnati Bell specifically disclaims any representation that it will successfully correct any or all problems or issues with any software, hardware, or system or that the operation of any hardware, software or system will be uninterrupted or error free. Further, you agree that Cincinnati Bell is not responsible under any circumstances for loss or corruption of your data and/or software and that the limitations of liability set forth in the ZoomTown/Fioptics Terms of Service are applicable to the period during which you receive technical support.