This is our way of thanking you for being a loyal Cincinnati Bell Wireless customer. We want you to enjoy your service and not worry about overages.
The promotion will end on February 28th 2015 when we will turn off the wireless network. In addition, while you are welcome to change your voice plan to one that is at a reduced rate, at that time you will be billed in accordance with that plan ending the voice promotion on your service.
Your unlimited upgrades are effective with usage for the Cincinnati Bell Wireless’ 20th bill cycle in August you will see these changes. If you are combined with your home phone bill, you may not see these changes until your next invoice.
Yes, we would be happy to add a line for you! Please visit a store or call 611 from your phone.
We would be happy to have you come back and enjoy our service. You may use your old Cincinnati Bell Wireless phone or purchase a new one from our current selection. Please remember that on February 28th 2015, we will turn off the network and you will need to choose another provider by then.
In order to keep the unlimited voice service, you must keep the rate plan that you have today. We want to continue to offer you the flexibility to adjust your account as you may need. You are welcome to change your voice plan to one that is at a reduced rate, however at that time you will be billed in accordance with that plan.
Yes! You can add unlimited texting for $14.99/line or if you have a smartphone, unlimited is only $10.00/month.
Yes! You can absolutely add unlimited data for $29.99 per month.
Pay per Use and Block options were not upgraded to unlimited data, messaging, or voice plans. If you have a PPU or Block options on your account you can select from the following option to upgrade to Unlimited today!
SI4: $60.00 – Single user
V7X: $90.00 – Family Plan w/2users (Additional Users $20/ea up to 5)
STU: $10.00 (Requires Smart Data or the Unlimited Data Plan)
CTU: $14.99 – All Users
SPP: $29.99 – Eligible for all phones
Yes you did! The names of the plans will remain the same as they are today; however, you will notice that if you incur any overage that it will be billed to you at $0. If you happen to change your voice plan; however, you will be billed overage in accordance with that plan.
Cincinnati Bell will still enforce our throttling rules in compliance with our Net Neutrality policy as we do today. Visit http://www.cincinnatibell.com/customer_support/consumer_information/network_management/ for the current policy and additional information. Throttling is still enforced for both total usage as well as roaming outside of CBW’s local coverage area.
PAST UNLIMITED DATA PLAN SUB: Cincinnati Bell Wireless did not make any changes to users for tethering. Customers that had subscribed to a tethering plan prior to this change will still have access to tethering. If you did not subscribe to a tethering plan, you do have the option to add one.
PAST BUCKET DATA PLAN SUB: Cincinnati Bell Wireless did not make any changes to users for tethering. Tethering was included in your data package previously and is still included after this change. Enjoy your unlimited data plan!
No, i-wireless prepaid customers were not upgraded to unlimited data, messaging, or voice plans.
Additional Terms & Conditions
The Cincinnati Bell Wireless “Unlimited Thank You” promotion takes effect starting on CBW postpaid bill cycles as of 8/20/14. Promotion expires 02/28/2015 when CBW will decommission the wireless network. Prepaid customers are not eligible. Promotion applies to current customer voice, data, and/or text plans. Plan names will not change, but overage charges will be waived or credited on the customer bill. Subsequent customer changes to the voice rateplan may impact promotional eligibility and could result in overage charges. Customers without a current voice, text or data plan (pay-per-use or block) have not been changed to unlimited however are eligible to purchase one.
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