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Life happens, and it happens to your wireless phone. That's why it's really important to protect your phone. With our Wireless Equipment Program, you can do just that with a minimal investment. You deal directly with us, which is much easier than dealing with a costly or time-consuming manufacturer's warranty – and it never runs out. Plus, you won't pay full price for a new phone even if your phone is lost or stolen.

The Details:

  • free loaner phone while your phone is being repaired
  • your phone is repaired and shipped back to you at no extra cost
  • Minimal cost to replace lost or stolen phone



Wireless
Equipment Program
No Equipment
Service Plan
Monthly fee 2 Months FREE!
(reg. $4.99)
N/A
Number of repairs Limit (2) per year, $35 for each claim after $50 each claim
Manufacturer warranty period Lifetime 1 year
Returned phone has customer damage 50% of retail price (limit one per year, WEP must be active more than 60 days) 100% of retail price
Replacement for lost, stolen or customer damaged phone 50% of retail price (limit one per year, WEP must be active more than 60 days) Under (1) year - full retail price
Over (1) year - sale price
Loaner phone Included ($75 for unreturned phones) Refundable $100 charge
Shipping charges to and from repair facility Included Included


* View Terms & Conditions

Calls to any Cincinnati Bell phone - wireless, home or business - never count against your monthly minutes. Learn More


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