Services for Visually Impaired Customers

Audible Accessible Set-Top Boxes

Visually impaired persons using our Fioptics TV service and need audible accessible equipment can request our audible accessibility set-top boxes. These boxes will have the ability to provide speech to help guide your way through the menus.

For more information, contact a Cincinnati Bell representative at our Special Needs Department:


Audible Accessibility Materials

Click Here for Fioptics Amino and Orbit Welcome Guide 

Click Here for Audible Accessible User Guide 

Click Here for Large Button User Guide 

Click Here for Channel Guide 

 
TiVo Customer Support:
Weekdays - 7am to 6pm PT
Weedends - 8am - 5pm PT
Call: 877-367-8486


TiVo's User Guide and other information: 
Click here for Accessibility information 
Click here for Accessibility Screen Reader 
Click here for TiVo set-top box information

 

Contact

Audible Accessible Compliance Issues:

Ted Heckmann
Senior Director – Regulatory and Government Affairs
221 E. 4th Street
103-1080
Cincinnati OH 45202
513-397-1375
Ted.heckmann@cinbell.com