COVID-19: We’re committed to being responsive to the needs of our customers. We encourage you to find out what we’re doing to support you, including most current Contact Center and Retail store hours, new safety protocols for in-home technician visits, and quick self-serve options for billing, payment and online ordering. Learn More
First Time User? Register.
Cincinnati Bell is committed to community involvement and making a difference in our city. We support multiple local organizations through sponsorships. Look for us around town. We are host to thousands of businesses and consumers each year at Great American Ballpark. Check us out in the new Fioptics District and experience all that Fioptics has to offer. We are pleased to provide free public Wi-Fi in popular areas throughout the city, such as Fountain Square, The Banks, Washington Park, Riverbend, US Bank Arena, and the Aronoff. You never have to be disconnected from what is important to you. We bring all of what the city has to offer through our Connect Cincinnati mobile app. Connect Cincinnati is the first city wide free mobile app connecting consumers, businesses, and the community.
Cincinnati Bell – your hometown partner – connecting what matters.
Holiday Food & Toy Drive Hurricane Harvey Telethons Softball Tournament Community Day 2017 OTR: Live at HOME Concert #CincyGive
Submit your inquiry below and we will respond to your online issue or question shortly.
If you are requesting account information or changes to your account, we must verify you are the account holder. Please enter the last four digits of the account holder's social security number below.
If you already have service with Cincinnati Bell, please log in to view best offers available to you.
We found more than one address in your account. Please select the address you wish to get best offers for.
If you already have service with Cincinnati Bell, please log in.
Please enter the address where you would like to receive service.
We found more than one street that matches the street name you entered. Please select your street from the list displayed.
Please enter the address to check Fioptics availability.
Our best services available for this address include:
Speeds up to 50 Mbps.
Watch over 375 channels and the best in HD.
With the best calling features available.
Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage
Choose only the features and services you want.
Speeds up to 5 Mbps.
Watch over 300 channels plus many in HD.
[timeframe]
Notify me when I can upgrade to Fioptics at this address.
Thank you for your interest in Cincinnati Bell Fioptics! We have received your request and you will be notified via mail or email when Fioptics becomes available in your neighborhood.
Your service has been placed on Vacation Service at your request. Please call 513-565-2210 to reinstate or make changes to your service.
Speeds up to 100 Mbps.
The address you entered was not recognized or not found in our service area. Please re-enter your address using the following tips:
Already have Fioptics Services? Log in to get customized information on your service.
Log in
Or select your services from images below for more information. If you are unsure of your service, please log in above to receive information for your account.
Next, tell us which set-top box you have. If you are unsure which set-top box you have, please log in here.