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Calling Services: Priority Call

Make sure you don't miss a call from your priority customers.


Priority Call lets you know when calls are coming from up to six "VIP" telephone numbers that you have programmed into a caller list. When you receive a call from one of the numbers, your telephone will ring with a special ring.


You are on a call with a co-worker when you receive an incoming call. With Priority Call, you can tell by the special ring that the call is from one of your top customers. You tell your co-worker that you'll call them back and take the call from that important contact.

Note: This service is not available in the Greater Dayton area.

How to turn Priority Call on and off
  1. Listen for dial tone, then press *61 (Rotary customers: dial 11 instead of *).
  2. Press 3 (this works as a toggle to turn on and off).
How to set up your Priority Call List
  1. Listen for the dial tone, then press *61 (Rotary customers: dial 11 instead of *).
  2. Press 0 to hear the instructions on how to add, remove or review the numbers on your list. If you are a new subscriber to Priority Call or have not entered any numbers on your Priority Call list, you will be instructed to add a number to your list in order to activate the service. The numbers on your list must include the area code and telephone number.

If you have questions about Calling Services, please call 513-566-5050 in Cincinnati or 888-CIN-BELL in Dayton.