Premium Technical Support

Your personal support expert. 24/7/365. Starting at just $14.99/mo for 12 months.  

  • Networking - Wireless, Routers, Hubs, Switches, Ports, Homegroup/Workgroup.
  • Hardware - Video Cards, Sound Cards, Memory, Hard Drives, CD/DVD Readers/Writers, Fax Machines (does NOT cover phone systems, credit card machines, processors or POS systems).

  • Software - Operating Systems, Antivirus/Firewalls, Business Applications.
  • Peripherals/Third-Party Devices - Printers, Scanners, TVs, Blu-ray & Streaming Players, Tablets, Mobile & Smart Devices.
  • Virus/Spyware Removal - ISP provided and Third Party.

 

Internet SafeGuard

Peace of mind for all your devices. Starting at $4.99/mo

  • Time Limits - Choose when the Internet and chosen apps can be used at certain day/time.
  • App Control - Provides access to see what apps their employees have installed, providing the ability to block, allow or restrict the by time limits.
  • Content Blocking - Ability to regulate the content that the employees access.
  • Finder - Locate business provided devices and view them on a map.

Wirecare

Protect all your wiring jacks. Starting at just $8.95/mo per line. 

  • Covers inside wiring and jacks for phone, internet, and tv service beyond the demarcation point or gateway.
  • Repairs to phone, Internet, TV jacks and wiring that worked prior to the establishment of Wirecare service.

  • Repairs necessary to outside jacks and wires beyond the demarcation point; does not cover reburying wire.
  • Maintains all inside wire configurations previously installed by Cincinnati Bell.
  • Waives truck roll fee, protecting you from expensive repair costs.

Battery Backup

Stay connected even in a power outage.

One-time charge starting at $99.99 for an 8-hour battery and $249.99 for a 24-hour battery.

  • Provides your business peace of mind even during a power outage.
  • Lasts between 8 or 24 hours (depending on the purchased battery).
  • Powers your voice and/or alarm system when the powers goes out.

Check out the Battery Backup FAQs for additional information. 

Static IP

A Static IP address can be great for running a home office or hosting your own website. As a small business owner, it is important to stay in control with the reliability of a Static IP address.

With a static IP from Cincinnati Bell, your IP address remains constant. This allows for many advantages when it comes to job functions such as VOIP or web hosting.

  • Increased speed and reliability
  • Easy maintenance
  • Email server hosting capabilities
  • Reduced downtime

Microsoft Office 365 & Email

Now available from Cincinnati Bell Business.
For the ultimate in business productivity, stay connected to customers, employees, and vendors – anytime, anywhere with Office 365.  
Email, Calendar and Contacts, plus:

  • Office Applications
  • Collaboration tools
  • 24x7x365 Support – via chat, email, or phone

SD-WAN:

Software-Defined Wide Area Networking 

Cloud delivered SD-WAN is a revolutionary, agile platform to deploy, manage and monitor hybrid public, private, wireline and wireless networks. We come alongside to architect the right migration strategy designed to your needs.

Visit our IT Services Divison for more information. 

NaaS:

Network as a Service

Your business can now experience a network that is fully managed by our certified engineers. Security, switching, Wi-Fi and SDWAN are included, designed to give your business and branch locations visibility and peace of mind over your network.  

Visit our IT Services Divison for more information. 


For more information, call: 

513-565-8085