COVID-19: We’re committed to being responsive to the needs of our customers. We encourage you to find out what we’re doing to support you, including most current Contact Center and Retail store hours, new safety protocols for in-home technician visits, and quick self-serve options for billing, payment and online ordering. Learn More

Microsoft Office 365 & Email

Now available from Cincinnati Bell Business.
For the ultimate in business productivity, stay connected to customers, employees, and vendors – anytime, anywhere with Office 365.  
Email, Calendar and Contacts, plus:

  • Office Applications
  • Collaboration tools
  • 24x7x365 Support – via chat, email, or phone

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Electronic Fax - Cloud based virtual Fax

Now available to order from Cincinnati Bell Business. eComFax is a cloud-based service that allows you to send and receive faxes from any smartphone, tablet, or PC using only an email or a web browser.

Learn about the benefits of eComFax for Businesses:

  • Quick deployment & easy set up  - Because it is hardware free, implementing eComFax is quick and hassle free. You can either keep your current fax number or select a new one.

  • Cost savings Avoid on premises telephony costs related to fax phone lines or IT costs to support on-premises fax infrastructures. That means no investments in hardware, licensing, software and a huge reduction in telephone lines and maintenance fees.
  • Encryption Cloud faxes are encrypted before sending, during processing and transfer. Therefore, it is almost impossible for someone to get unauthorized access to private documents even if a hacker intercepted data, it would be encrypted and therefore completely unreadable.
  • Scalability Easy to scale solution, with eComFax, increase or decrease usage at any time, increase or reduce fax numbers and users whenever you want. It is fully flexible to your company’s needs. This eliminates investments at peak time periods in hardware, software, databases and phone lines.
  • Mobility Send and receive documents from practically anywhere on any device including smartphones and tablets. No need for access to a fax machine or telephone line, all you need is an internet connection.
  • Compliance eComFax is compliant with data security and legislation such as CCPA and GDPR. Under these laws, it is imperative that companies utilize technology that can keep data and communications safe and traceable; Cloud faxing allows you to do this.
  • Easy access to any document. Using automatic OCR index faxes in your email or DMS to get quick access to a document using simple keywords such as contract number, invoice number or customer name.
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Premium Technical Support

Your personal support expert. 24/7/365. Starting at just $14.99/mo for 12 months.  

  • Networking - Wireless, Routers, Hubs, Switches, Ports, Homegroup/Workgroup.
  • Hardware - Video Cards, Sound Cards, Memory, Hard Drives, CD/DVD Readers/Writers, Fax Machines (does NOT cover phone systems, credit card machines, processors or POS systems).

  • Software - Operating Systems, Antivirus/Firewalls, Business Applications.
  • Peripherals/Third-Party Devices - Printers, Scanners, TVs, Blu-ray & Streaming Players, Tablets, Mobile & Smart Devices.
  • Virus/Spyware Removal - ISP provided and Third Party.

 
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513-565-8003

Internet SafeGuard

Peace of mind for all your devices. Starting at $4.99/mo. 

  • Time Limits - Choose when the Internet and chosen apps can be used at certain day/time.
  • App Control - Provides access to see what apps their employees have installed, providing the ability to block, allow or restrict the by time limits.
  • Content Blocking - Ability to regulate the content that the employees access.
  • Finder - Locate business provided devices and view them on a map.

513-565-8003

Wirecare

Protect all your wiring jacks. Starting at just $8.95/mo per line. 

  • Covers inside wiring and jacks for phone, internet, and tv service beyond the demarcation point or gateway.
  • Repairs to phone, Internet, TV jacks and wiring that worked prior to the establishment of Wirecare service.

  • Repairs necessary to outside jacks and wires beyond the demarcation point; does not cover reburying wire.
  • Maintains all inside wire configurations previously installed by Cincinnati Bell.
  • Waives truck roll fee, protecting you from expensive repair costs.
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513-565-8003

Battery Backup

Stay connected even in a power outage.

One-time charge starting at $99.99 for an 8-hour battery and $249.99 for a 24-hour battery.

  • Provides your business peace of mind even during a power outage.
  • Lasts between 8 or 24 hours (depending on the purchased battery).
  • Powers your voice and/or alarm system when the powers goes out.

Check out the Battery Backup FAQs for additional information. 
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513-565-8003

Static IP

A Static IP address can be great for running a home office or hosting your own website. As a small business owner, it is important to stay in control with the reliability of a Static IP address.

With a static IP from Cincinnati Bell, your IP address remains constant. This allows for many advantages when it comes to job functions such as VOIP or web hosting.

  • Increased speed and reliability
  • Easy maintenance
  • Email server hosting capabilities
  • Reduced downtime
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SD-WAN:

Software-Defined Wide Area Networking 

Cloud delivered SD-WAN is a revolutionary, agile platform to deploy, manage and monitor hybrid public, private, wireline and wireless networks. We come alongside to architect the right migration strategy designed to your needs.

Visit our IT Services Divison for more information. 

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NaaS:

Network as a Service

Your business can now experience a network that is fully managed by our certified engineers. Security, switching, Wi-Fi and SDWAN are included, designed to give your business and branch locations visibility and peace of mind over your network.  

Visit our IT Services Divison for more information. 

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For more information, call: 

513-565-8085