Great Customer Service

Read about the great support our customers are getting.

John Vince
John V.

Customer service rep was very helpful getting my wifi and tv system set up. The rep was able to override a bundle so I was happy with the price and services, without forcing unwanted services.

Nick DiBlasi
Nick D.

Very helpful and informative on all levels.

Rob A.
Rob A.

The quality of their technology, their customer service, and their people are exceptional. We value the relationship we have made with Cincinnati Bell and look forward to our continued partnership.

Doug K.
Doug K.

We couldn’t be happier with the business relationship. Our account manager and CBM bring outstanding customer service and attention to detail along with a variety of product offerings.

Lisa W.
Lisa W.

We are grateful for Cincinnati Bell's commitment and enthusiasm to this project, and we are proud to have them as our technology partner moving forward. The approach to this project is great.

Nick W.
Nick W.

Public Wi-Fi offers a new dimension to our urban core by offering a public service while strengthening public spaces. It opens possibilities for distribution of information and broader engagement.

Robert Brock
Robert B.

Friendly, prompt and professional service.

Tyler Rice
Tyler R.

Love having a local option to the big national brands.

Valerie Bandy
Valerie B.

Everyone was wonderful.

Wanda W. - Living Water Community Fellowship
Wanda W. - Living Water Community Fellowship

Cincinnati Bell was willing to work with us and listened to our concerns. We were able to arrive at an affordable start up package for our church which has the ability to be upgraded as needed.

Ken R.
Ken R.

Our technician was very knowledgeable , and took the time to fix , what seemed to be a hopeless situation for my business.

Terri T. - Find your way Counseling
Terri T. - Find your way Counseling

Quick response! Professional and courteous. Always always dependable Cincinnati Bell was awesome to work with!

   

Reliable Products

See how we are keeping our customers happy.

Curiosity Advertising
Curiosity Advertising

Any day's agenda includes working with huge files , managing tight deadlines and virtual meetings. With Cincinnati Bell, it's never a concern. Buisness runs smoothly because they always deliver.

David MacDonald
David M.

We have been with Cincinnati Bell since as long as I can remember. There is not now nor has there ever been a reason to go elsewhere.

Edmund Kuderer
Edmund K.

I feel the equipment is very reliable compared to other devices I have used.

Jeffrey Stevens
Jeffrey S.

Cincinnati Bell is fantastic! The service is top-notch, the technician was professional and courteous. The installation was a breeze. Almost as quick as our new lightning fast Fioptics Internet!

Kenneth Koepnick
Kenneth K.

The Internet seems to be way faster than the competition.... and the installer was much more willing to listen to our preferences to suit the system to our needs.

Latosha A. Brown
Latosha B.

Fast , efficient service! Thank you!

Roger C.
Roger C.

Our phone service is great, with excellent voice quality and functionality. The installation went quite smoothly and we are all very pleased here with the new UC phone service from Cincinnati Bell.

Brent B.
Brent B.

My business previously had Spectrum and it was unreliable and we were always having speed issues. My business relies on the great service from Cincinnati Bell, providing faster and reliable speeds.

Cindy H.
Cindy H.

Cincinnati Bell provides my business with incredibly reliable Internet Speed. Wi-Fi and phone service keeping our guests and employees happy. We are so glad we made the switch!

Josh U.
Josh U.

The phones work better, plus upload and download speeds are now 10 times faster with 25% less cost!

Timothy Clepper
Timothy C.

Very fast service and feels secure.

   

Switching is Easy

It is easier than you think.

Paula
Paula

They worked with me getting a date and time that would work in keep our small business running without missing a day of Internet. They we professional, kind and proficient every step of the way.

Rachel
Rachel

Cincinnati Bell was easy to setup. Everyone was friendly and helpful!

Rev. Dr. Ben Hahn - Taylor Mill United Methodist Church
Rev. Dr. Ben Hahn - Taylor Mill United Methodist Church

Service installation person did an excellent job. He was courteous, knowledgeable, professional and left his work area clean up. Very pleased with his work. Service, installation, follow up was great.

Germaine P.
Germaine P.

I wish all ISPs were as easy to work with, responsive to customer needs and provided quality service at reasonable rates like Cincinnati a concern. Buisness runs smoothly because they always deliver.

Gary M.
Gary M.

The tech was very knowledgeable and explained exactly what he was doing as well as tips for getting the most out of my new set up. Could not be happier!

David B. - Iglesia Bautista Fuente De Vida
David B. - Iglesia Bautista Fuente De Vida

Account manager worked with us quite well on pricing.

Mark C. - Living Magazines
Mark C. - Living Magazines

Cincinnati Bell made switching easy. Internet installation was quick , and my business is now running upload speeds faster than Spectrum saving valuable time and money!

   

Top Notch Technicians

Read the awesome experiences our customers had with our technicians.

Craig Bullock
Craig B.

Technicians did an amazing job with my set up.

Doug Campbell
Doug C.

Very professional and top tradesman installation.

John hendrickson
John H.

The communication between the techs and myself was fantastic.

Julia Preziosi
Julia P.

The installer was personable and explained everything. He was careful of the COVID situation, and respectful of the type of business we are operating.

Lauren
Lauren

I realized I would have to escort the contractors and the installer since our building is in a secured area at an airport, but they were all pleasant to work with and talk to during the experience.

Macson Appraisal
David M.

Both installers were very professional and quick.

Mark Wilson
Mark W.

The field installation tech was the best!!! Personality is fabulous, and he did an outstanding job on my installation. Very polite, gracious, and professional! Give the man a raise! A BIG one!

Melissa Akin
Melissa A.

The tech was on time and very efficient and knowledgeable about his product.

Michael Woloshin
Michael W.

The gentleman who came to install the phone and Internet was fantastic. He went above and beyond what was necessary. I would highly recommend based on that experience.

Paul Zink
Paul Z.

The installation technician was awesome! He was prompt, clean, and thorough. He was really tops.

   

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We are confident you will love your new Fioptics service.  

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