The installation workers were great.
The technicians were very good and patient with setting up the service. They had to come back a few times but overall the experience was great!
The installation tech removed all of the previous company's equipment and a bunch of unnecessary wires that should have been removed a long time ago. 11/10 on installation.
Technicians did an amazing job with my set up.
The quick service happened with very little disruption during the transition. The installer answered all of our questions.
Very professional and top tradesman installation.
My service was set up by a great skilled and knowledgeable technician. He answered all of my questions and made sure that I had the correct layout options that would work best for my office .
The install was much faster than expected. One of the install techs noticed we had an issue with our door when they came in, and he fixed it for us.
Install went great! The gentleman who came had done the install there before so that was super!
The communication between the techs and myself was fantastic.
Everything was great, our technician was super professional and was very knowledgeable. He is a credit to Cincinnati Bell as a company.
The installer was personable and explained everything. He was careful of the COVID situation, and respectful of the type of business we are operating.
The technician was very knowledgeable, and took the time to fix what seemed to be a hopeless situation for my business.
They were efficient and the specialist that came out was very well knowledgeable of the equipment and very polite.
I realized I would have to escort the contractors and the installer since our building is in a secured area at an airport, but they were all pleasant to work with and talk to during the experience.
Install technician went above and beyond to get me set up.
Both installers were very professional and quick.
The field installation tech was the best!!! Personality is fabulous, and he did an outstanding job on my installation. Very polite, gracious, and professional! Give the man a raise! A BIG one!
The tech was on time and very efficient and knowledgeable about his product.
The gentleman who came to install the phone and Internet was fantastic. He went above and beyond what was necessary. I would highly recommend based on that experience.
The installation technician was awesome! He was prompt, clean, and thorough. He was really tops.
The service technician was very knowledgeable and helpful on the install.
Our technician was extremely helpful, friendly and professional.
Cincinnati Bell provides knowledgeable and professional installers. They get the job done quickly while taking the time to make sure you understand what they’ve installed and how to use the service.
The installation was very fast and efficient. The technician explained the process he was doing. My service works well and I have nothing to complain about.