Great Customer Service

Read about the great support our customers are getting.

James Johnson - Press N Stitch LLC
James J.
Press N Stitch LLC

Very friendly and super service.

John Herndon - Herndon Imagination Studios
John H.
Herndon Imagination Studios

The customer service rep was excellent and I could always count on her to help.

John Vince
John V.

Customer service rep was very helpful getting my wifi and tv system set up. The rep was able to override a bundle so I was happy with the price and services, without forcing unwanted services.

Nick DiBlasi
Nick D.

Very helpful and informative on all levels.

Pinda Niang - Tax Express
Pinda N.

Great service and very professional!

Rob A.
Rob A.

The quality of their technology, their customer service, and their people are exceptional. We value the relationship we have made with Cincinnati Bell and look forward to our continued partnership.

Doug K.
Doug K.

We couldn’t be happier with the business relationship. Our account manager and CBM bring outstanding customer service and attention to detail along with a variety of product offerings.

Lisa W.
Lisa W.

We are grateful for Cincinnati Bell's commitment and enthusiasm to this project, and we are proud to have them as our technology partner moving forward. The approach to this project is great.

Nick W.
Nick W.

Public Wi-Fi offers a new dimension to our urban core by offering a public service while strengthening public spaces. It opens possibilities for distribution of information and broader engagement.

Robert Brock
Robert B.

Friendly, prompt and professional service.

Shane Herzner - Herzner Law
Shane H.

The customer service representative was wonderful!

Tyler Rice
Tyler R.

Love having a local option to the big national brands.

Valerie Bandy
Valerie B.

Everyone was wonderful.

Wanda W.<br>Living Water Community Fellowship
Wanda W.
Living Water Community Fellowship

Cincinnati Bell was willing to work with us and listened to our concerns. We were able to arrive at an affordable start up package for our church which has the ability to be upgraded as needed.

Ken R.
Ken R.

Our technician was very knowledgeable, and took the time to fix what seemed to be a hopeless situation for my business.

Terri T.<br>Find your way Counseling
Terri T.
Find your way Counseling

Quick response! Professional and courteous. Always always dependable Cincinnati Bell was awesome to work with!

   

Reliable Products

See how we are keeping our customers happy.

AJ - BomDia Massage & Wellness
AJ

Great price, excellent service, easy and informative install!

Antwan - Extreme Tire
Antwan
Extreme Tire

Installation was fast and set up was very quick. I’m very happy with the service.

Curiosity Advertising
Curiosity Advertising

Any day's agenda includes working with huge files , managing tight deadlines and virtual meetings. With Cincinnati Bell, it's never a concern. Buisness runs smoothly because they always deliver.

David MacDonald
David M.

We have been with Cincinnati Bell since as long as I can remember. There is not now nor has there ever been a reason to go elsewhere.

Duane Taylor - MIS Solutions
Duane T.

Once the services are up and running they are solid!

Edmund Kuderer
Edmund K.

I feel the equipment is very reliable compared to other devices I have used.

Jacques Lovette - Vibe Ink
Jacques L.
Vibe ink

As a new customer I like the speed of my Internet and the friendliness of the installers.

Jeffrey Stevens
Jeffrey S.

Cincinnati Bell is fantastic! The service is top-notch, the technician was professional and courteous. The installation was a breeze. Almost as quick as our new lightning fast Fioptics Internet!

Kenneth Koepnick
Kenneth K.

The Internet seems to be way faster than the competition.... and the installer was much more willing to listen to our preferences to suit the system to our needs.

Latosha A. Brown
Latosha B.

Fast , efficient service! Thank you!

Perry Nelson - Glacier Restaurant Group
Perry N.
Glacier Restaurant Group

We had tried to get multiple other providers to provide faster speeds, but nobody could get it done. We thought that all was lost and that we would just continue to struggle for eternity with unbearab

Robert Hoffman - New Foundation Savings Bank
Robert H.

The service appears to be more stable, faster and it is less costly than my former ISP.

Roger C.
Roger C.

Our phone service is great, with excellent voice quality and functionality. The installation went quite smoothly and we are all very pleased here with the new UC phone service from Cincinnati Bell.

Brent B.
Brent B.

My business previously had Spectrum and it was unreliable and we were always having speed issues. My business relies on the great service from Cincinnati Bell, providing faster and reliable speeds.

Cindy H.
Cindy H.

Cincinnati Bell provides my business with incredibly reliable Internet Speed. Wi-Fi and phone service keeping our guests and employees happy. We are so glad we made the switch!

Josh U.
Josh U.

The phones work better, plus upload and download speeds are now 10 times faster with 25% less cost!

Shelley Miller - Classy Cakes by Shelley
Shelley M.

Internet is faster than the other guy. Telephone line is crisp and clear. Works well for my business.

Terry Lawson - Lawson Plumbing
Terry L.
Lawson Plumbing

Connected on time, and the Internet works better than expected

Tim - Tri-State Freight
Tim
Tri-State Freight

Good product!

Timothy Clepper
Timothy C.

Very fast service and feels secure.

   

Switching is Easy

It is easier than you think.

Angelique - Vape Shop Mafia
Angelique
Vape Shop Mafia

The Business Account Manager who setup our Cincinnati Bell Business account was an absolute pleasure to work with. He answered my million questions and was very patient. The install technician was al

Katrina - Trina Loving Care Service
Katrina
Trina Loving Care Service

I had a great experience didn’t have to worry about connecting to Internet it was easy set up was quick phone service is great

Melinda Ratliff - Compliant Access Products
Melinda R.

Everyone from the first phone call asking about service in our area, to the day they came out to do the install was extremely friendly, professional, helpful and efficient. I would definitely recomme

Patti Stehlin - Star One Realtors
Patti S.

Our rep, Mike Cassady was great assistance during the move process. The process was easy once we received our Static IP.

Paul Kiser - Hazel Mountain Photography
Paul K.
Hazel Mountain Photography

The uploading speed is tremendous. As a professional photographer, turn around time is critical. The ability to upload an edited gallery as quickly as I can now is a game changer.

Paula - Ray of Hope Counseling Services
Paula

They worked with me getting a date and time that would work in keep our small business running without missing a day of Internet. They we professional, kind and proficient every step of the way.

Rachel - YoMa
Rachel

Cincinnati Bell was easy to setup. Everyone was friendly and helpful!

Rev. Dr. Ben Hahn<br>Taylor Mill United Methodist Church
Rev. Dr. Ben Hahn
Taylor Mill United Methodist Church

Service installation person did an excellent job. He was courteous, knowledgeable, professional and left his work area clean up. Very pleased with his work. Service, installation, follow up was great.

Germaine P.
Germaine P.

I wish all ISPs were as easy to work with, responsive to customer needs and provided quality service at reasonable rates like Cincinnati a concern. Buisness runs smoothly because they always deliver.

Gary M.<br>Morgan Insurance
Gary M.
Morgan Insurance

The tech was very knowledgeable and explained exactly what he was doing as well as tips for getting the most out of my new set up. Could not be happier!

David B.<br>Iglesia Bautista Fuente De Vida
David B.
Iglesia Bautista Fuente De Vida

Account manager worked with us quite well on pricing.

Mark C.<br>Living Magazines
Mark C.
Living Magazines

Cincinnati Bell made switching easy. Internet installation was quick , and my business is now running upload speeds faster than Spectrum saving valuable time and money!

   

Top Notch Technicians

Read the awesome experiences our customers had with our technicians.

Adrienne King - Rilke Ohio LLC
Adrienne K.

The installation workers were great.

Angel Howell - ChiChi
Angel H.
ChiChi

The technicians were very good and patient with setting up the service. They had to come back a few times but overall the experience was great!

Austin - Barracuda Services of Ohio LLC
Austin

The installation tech removed all of the previous company's equipment and a bunch of unnecessary wires that should have been removed a long time ago. 11/10 on installation.

Craig Bullock - Big Bull Burger Bar
Craig B.

Technicians did an amazing job with my set up.

Debbie Quinn - Quinn Electric
Debbie Q.

The quick service happened with very little disruption during the transition. The installer answered all of our questions.

Doug Campbell - Fleurish Home
Doug C.

Very professional and top tradesman installation.

Elena H - EJH Notary Service of Ohio
Elena H.
EJH Notary Service of Ohio

My service was set up by a great skilled and knowledgeable technician. He answered all of my questions and made sure that I had the correct layout options that would work best for my office .

Jesse - Arcade Legacy
Jesse

The install was much faster than expected. One of the install techs noticed we had an issue with our door when they came in, and he fixed it for us.

Joetta Browning - One Hope Church
Joetta B.
One Hope Church

Install went great! The gentleman who came had done the install there before so that was super!

John hendrickson
John H.

The communication between the techs and myself was fantastic.

Jon - River City
Jon
River City

Everything was great, our technician was super professional and was very knowledgeable. He is a credit to Cincinnati Bell as a company.

Julia Preziosi
Julia P.

The installer was personable and explained everything. He was careful of the COVID situation, and respectful of the type of business we are operating.

Ken Rains
Ken R.

The technician was very knowledgeable, and took the time to fix what seemed to be a hopeless situation for my business.

Lamont Washington - Lamont Chrone Washington Trust
Lamont W.
Lamont Chrone Washington Trust

They were efficient and the specialist that came out was very well knowledgeable of the equipment and very polite.

Lauren - ATI
Lauren

I realized I would have to escort the contractors and the installer since our building is in a secured area at an airport, but they were all pleasant to work with and talk to during the experience.

Lorrie Huegel - Stitch EFX
Lorrie H.

Install technician went above and beyond to get me set up.

David M. - Macson Appraisal
David M.

Both installers were very professional and quick.

Mark Wilson
Mark W.

The field installation tech was the best!!! Personality is fabulous, and he did an outstanding job on my installation. Very polite, gracious, and professional! Give the man a raise! A BIG one!

Melissa Akin - Bond Furniture & Design
Melissa A.

The tech was on time and very efficient and knowledgeable about his product.

Michael Woloshin - Woloshin Law Offices
Michael W.

The gentleman who came to install the phone and Internet was fantastic. He went above and beyond what was necessary. I would highly recommend based on that experience.

Paul Zink - Windsor Construction Services
Paul Z.

The installation technician was awesome! He was prompt, clean, and thorough. He was really tops.

Pete Marino - Marino Custom Homes
Pete M.

The service technician was very knowledgeable and helpful on the install.

Shannon Taylor - Taylor Truck & Auto Repair
Shannon T.
Taylor Truck & Auto Repair

Our technician was extremely helpful, friendly and professional.

Sherman Hartley - Dynamic Deployment Solutions
Sherman H.

Cincinnati Bell provides knowledgeable and professional installers. They get the job done quickly while taking the time to make sure you understand what they’ve installed and how to use the service.

Teresa - Distinctive Designs by TC
Teresa
Distinctive Designs by TC

The installation was very fast and efficient. The technician explained the process he was doing. My service works well and I have nothing to complain about.

   

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