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Customer Support: Billing Help

Youíve come to the right place to learn more about your billing and payment options, clarify billing questions, find convenient payment locations, and more.

To get started, choose any option in the Help Index below:

Frequently Asked Questions

Click here to find answers to the most commonly asked billing questions.

Billing Glossary

If you see an item or a term on your bill you donít understand, check out our online glossary for an explanation.


Enjoy the benefits of paperless billing. Click here to find out more about ebill


Looking for one less thing to worry about in your busy life? Have your Cincinnati Bell payment automatically deducted from your checking account when your bill is due.

Simple Bill

Have questions about your call detail information on your wireless bill?

Payment Centers

Pay in person at one of our convenient Pay Location Stations, including Kroger and Walmart.