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Customer Support: Product Support

Need help on one of our products? Just select the category that covers what you’re looking for:


Helpful how-to information on our wireless handsets, rate plans, features, billing, usage, and more.

Data & Internet

Solid support and step-by-steps covering internet access, email, add-on internet services, and more.


Expert direction on the best phone service around – including easy-to-follow instructions for using our convenient calling services.

Long Distance

Important details on all of our money-saving long distance plans.

Cloud Services

To access help documents for Cincinnati Bell Cloud Services, click here, or call

Request Repair

If you would like to request a repair for your phone line, or whatever else, please visit the repairs section of our web site.