The information we collect depends on what you do when you visit our web site. There are two types of information that we are likely to record:
We may use your personally identifiable information for the following business purposes:
Additionally, we may use or disclose personally identifiable information about you without your consent to protect our customers, employees, or property, in emergency situations, to enforce our rights under our terms of service and policies, in court or elsewhere. Further, we may disclose your personally identifiable information where necessary to provide or conduct a legitimate business activity related to the services provided to you or as required as required by law or legal process.
We do not sell, trade or rent your personally identifiable information to outside companies or marketing firms, except for the following circumstances. We may share this information within the family of Cincinnati Bell-affiliated companies to improve our services to you. We may also share personally identifiable customer information with our agents and trusted business partners when required for the specific and limited purposes of providing products or services to you that you have authorized, such as to our shipper in order to fulfill an on-line order, as well as to evaluate and improve the quality of our services.
This information is data about usage and Services operation that is not associated with a specific personal identity. Examples of this type of information include the type of Internet browser and the type of computer operating system you are using. We collect and analyze non-personally identifiable information to evaluate how visitors use our Web site and enhance visitors' online experience. Most non-personally identifiable data is collected via cookies or other analysis technologies.
Cincinnati Bell uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including firewalls and Secure Socket Layer (SSL) encryption. Cincinnati Bell treats data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company.
To help ensure the confidentiality of your personal information, it is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Cincinnatibell.com is a web site that contains links to various other web sites. Please be aware that these other sites may have privacy policies that differ from Cincinnati Bell's policies. Cincinnati Bell assumes no responsibility for either the content that appears on linked sites or your privacy once you have linked to other sites.
Click here to read our legal statements regarding use of Cincinnati Bell Proprietary Information.
The Telecommunications Act and federal regulations give you, the customer, a choice about how Cincinnati Bell uses information about your current telecommunications services to provide information to you about new or additional products and services that will best meet your communication needs. These regulations are designed to protect your privacy rights as a telecommunications customer.
Cincinnati Bell values our customers' privacy and meeting your communication needs is our top priority. Under federal law, you have the right to authorize use or non-use of your CPNI by Cincinnati Bell companies including Cincinnati Bell Inc., Cincinnati Bell Telephone, Cincinnati Bell Wireless, Cincinnati Bell Any Distance, Cincinnati Bell Extended Territories, eVolve Business Solutions LLC and agents and authorized sales representatives of Cincinnati Bell. CPNI is data that is not publicly available and includes information such as type of service, number of telephone lines, amount of usage, and calling and billing records. Click here to read more about CPNI or to authorize use or non-use of your CPNI.