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Cincinnati Bell is pioneering the future to bring cutting-edge technology to every doorstep with Fiber To The Home (FTTH) technology which enables all of your entertainment and communication services to be delivered over a single strand of fiber-optic cable traveling at the speed of light. Television, telephone, Internet, security monitoring and other cutting-edge services can be enjoyed and utilized as never before. Get help with Fioptics: Voice, Video and High-Speed Internet.

Have a Question? Ask Bella!


We're here to help you with voice questions regarding your Fioptics telephone service.


Your link to Set Top Box support, Remote Control and DVR instructions, Channel Guides, and more.

High-Speed Internet

For questions and troubleshooting your Fioptics High-Speed Internet service, go here.

1 Gigabit Internet

Learn more about what 1 Gigabit Internet including your system requirements to support Gigabit speeds.

Cincinnati Bell University

Learn more about your Cincinnati Bell products and services. Choose from online learning including video tutorials or sign up for in-store classes at your local Cincinnati Bell retail store.

TV Everywhere

With Fioptics TV Everywhere, you can now access some of the best shows, movies and live streams included in your subscription from your computer, tablet or smartphone.

Connect Cincinnati Mobile App

Powered by Fioptics, Connect Cincinnati is the first citywide, free mobile app connecting consumers, businesses and the community.