Are you looking for product help for ZoomTown Internet services? Please select the appropriate section below.
ZoomTown lets you talk on the phone and surf the Net at the same time with one telephone line. In order to eliminate any static interference between your phones and ZoomTown, you must install a microfilter on all phones using the same telephone number as your ZoomTown service (referred to as your ADSL Telephone Number). If you do not install a microfilter on all telephone extensions that are ZoomTown-enabled, you may experience static on your telephone calls.
There are two types of microfilters included in the ZoomTown Installation kit, 1 wall-mount and 3 in-line both pictured below.
Wall-Mount Microfilters - Your ZoomTown Installation Kit includes one wall-mount microfilter to use for wall-mounted telephones. For example, many homes have a phone on the wall in the kitchen. If this phone line is the same line used for the ZoomTown, install a wall-mount microfilter.
In-line Microfilters - Your ZoomTown Installation Kit includes three in-line microfilters. Install an in-line microfilter on all the remaining telephone extensions in your home using the same line as the ZoomTown service. This includes cordless telephones and fax machines.
Click the link below for instructions to install that type of microfilter.
NOTE: If your wall-mount microfilter is in its original packaging, we recommend following the manufacturer's instruction on that packaging. If you do not have the original packaging, the directions below will assist you with the installation.
NOTE: Make sure the slide on the side of the microfilter is in the UNLOCKED position.
NOTE: If your in-line microfilter is in its original packaging, we recommend following the manufacturer's instruction on that packaging. If you do not have the original packaging, the directions below will assist you with the installation.
NOTE: Additional microfilters can be purchased at any Store@Cincinnati Bell location