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Duke

No. Competitive retail energy service providers like us are just as reliable as the traditional utility (Duke Energy) independent suppliers are licensed and monitored by the Public Utilities Commission of Ohio. 

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Will Duke be hurt or upset if I switch?
What happens if I move?

No. The relationship between the utility and the supplier is not competitive. In deregulated markets, utilities and suppliers work together to provide customers with reliable supply and delivery. 

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Can I cancel my service with Cincinnati Bell Energy at any time?
What happens if I move?

To move your service to a new address, simply call Duke Energy to move your service and get your new account number. Once you have your new account number, contact Cincinnati Bell Energy to reenroll with your new account and service address.

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What happens if I move?
Can I cancel my service with Cincinnati Bell Energy at any time?

Yes, both variable and fixed rate customers can cancel at anytime without penalty. 

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What happens if I move?
If I switch, will my reliability be affected?