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Help Center / Energy / Troubleshooting

Troubleshooting

If you have any problems with your service, you will still contact Duke. They remain responsible for the delivery of your energy, as well as any necessary maintenance and repairs to any lines or meters. The utility also still provides billing so you will call them for any questions about your bill. You can contact Duke Energy at 1-800-544-6900.

See Also
Who do I call if I have problems with my service?