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Help Center / Fioptics+ / Devices, Equipment & Remote

Devices, Equipment & Remote

No, but it is highly recommended. With a Google account, you’ll be able to use Google Play, Google Music, Google Games, and Google Assistant right on your TiVo device.
 

See Also
What devices are supported on Fioptics+?
My remote control isn’t working.

  1. Search for “Fioptics+” in the Apple App Store or Google Play Store and select “Get” for Apple or “Install” for Android.
  2. Once installed on your device, open the app and log in using yout MyCincinnatiBell account credentials.
  3. Once logged in, your device will be added to you registered device list in your MyCincinnatiBell account and will be connected to your Fioptics+ account.

See Also
Do I need a Google account to use the TiVo device?
What devices are supported on Fioptics+?

The remote is set up and paired to your TiVo device during installation. If your remote stops
working, try replacing the batteries. If that does not solve the problem, try re-pairing the remote with the TiVo device:
  1. Press and holding the TiVo button and BACK buttons simultaneously until the activity light illuminates.
  2. Release the buttons; the activity light will flash slowly, then flash quickly five times.
  3. The set top box will go into pairing mode to discover the remote.  Once found your remote control will begin to control the STB.

See Also
Do I need a Google account to use the TiVo device?
My remote control isn’t working.

Fioptics+ will be supported on the following platforms:

Unmanaged Android TV
The current and previous versions of the unmanaged device’s OS.

The Fioptics+ app software supports Android TV-capable set-top boxes that can run the latest Android TV version and the previous one. The following hardware is currently qualified:

  • Xiaomi Mi Box
  • Xiaomi Mi Box S
  • Sony Bravia TV
  • nVidia Shield
  • nVidia Shield Pro
  • Ematic Jetstream AGT418
The following Android TV releases are qualified:
  • Android TV Oreo
  • Android TV Pie
Note: Devices will no longer be supported if the OS version is no longer supported by Google. 

Fire TV
The following Fire TV devices are supported:
  • Fire TV Stick —Second Gen
  • Fire TV —Second Gen
  • Fire TV Cube
Note: Devices will no longer be supported if the OS version is no longer supported by Amazon. As of March 2020, Amazon supports Fire TV OS 5 and Fire OS 6. 

Apple TV
The following Apple TV devices are supported:
  • Apple TV –4thGen
  • Apple TV –4K
Note: Devices will no longer be supported if Apple no longer supports the OS version. As of Aug 2020, the Apple TV OS is tvOS 14.

NOTE: ROKU platform is not supported at this time.
 

See Also
My remote control isn’t working.
Do I need a Google account to use the TiVo device?