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Help Center / Troubleshooting / Home Phone / Account Information

Account Information

The only requirement is for working jacks for the service to function.  When your phone service is installed, please advise the technician on placement of all current outlets and identify any new outlets that you would like installed.  Charges may apply for the installation of new outlets.

See Also
What features are included with Fioptics home phone service?
How many phones can be used with Cincinnati Bell phone service?

There are two phone package options with Fioptics home phones service, Home Pak Lite and Home Pak Advantage.  Home Pak Lite includes Caller ID, Call Waiting and Voicemail.  Home Pak Adavantage includes Call Waiting, Caller ID, Voice Messaging, Call Forward, Call Return, Three-way Calling, Call Block, Distinctive Ring, Anonymous Call Rejection, Anywhere Call Forwarding, Repeat Dial, Reveal, & Priority Call.

See Also
How many phones can be used with Cincinnati Bell phone service?
What features are included with Fioptics home phone service?