How Can We Help You?

Browse or search below to find the information you're looking for.


Does Cincinnati Bell offer Vacation Rate Service for my Home Phone?

Yes. Vacation Rate Service is available for all Cincinnati Bell core products, including Phone service. Rather than totally disconnecting service, customers can use Vacation Service and: 
- Pay a reduced monthly rate
- Keep all equipment
- Resume normal service after vacation
Certain customers do not qualify for Vacation Service. For vacation rate to be added there is a one-time fee of $18.30, no matter how may products are going on Vacation Rate. Taxes and fees still apply. Certain additional restrictions may apply. Call, chat or visit to place your account on vacation service.