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Voicemail

If you have new messages waiting, when you pick up your phone you will hear a stutter dial tone (short, quick tones). If your phone includes a message waiting indicator light, it will be on. 

See Also
Can I change my ring patterns for my voicemail?
How do I retrieve my voicemail messages?

Follow these easy steps to set up your new Cincinnati Bell voicemail box:

  1. Dial the access number: Greater Cincinnati (OH and IN): 513-554-1234 Greater Cincinnati (KY): 859-392-1234 Greater Dayton, Middletown and Springfield: 937-619-1234
  2. Enter your 10-digit telephone number
  3. Enter your temporary password, 1111
  4. Listen to the New Subscriber Tutorial, an automated lesson in setting up your mailbox

See Also
Can I change my ring patterns for my voicemail?
How do I set up Voicemail?

To change your ring pattern, pick up your receiver and dial *963. Listen for a second dial tone, then press the number of rings desired followed by the pound sign (#). (Example: For 6 Rings, press 6#) Listen for the stutter dial tone to confirm. 

See Also
How do I know that I have a new Voicemail message?
How do I set up Voicemail?

To listen to your voicemail messages:

  1. Dial *966 or *11 
  2. Enter your password and press #. If you have purchased Cincinnati Bell’s Per-Line Privacy feature, dial *82 plus the access number to release your number to the voicemail system. 

Voicemail main menu:

  • To listen to new messages, press 11 
  • To listen to saved messages, press 12 
  • To change your greetings, press 43

See Also
How do I set up Voicemail?
How do I know that I have a new Voicemail message?