COVID-19: We’re committed to being responsive to the needs of our customers. Learn about what we’re doing to keep you safe and connected, and self-serve resources for billing, common technical support tips and more. Learn More

How Can We Help You?

Browse or search below to find the information you're looking for.


Are there any data caps on my Internet connection?

A data cap is limiting the transfer of a specified amount of data over a period of time, usually a month. While other Internet service providers in your area may cap your data, Cincinnati Bell does NOT cap or limit the amount of data you can send or receive with your Internet service.