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How fast is my Internet service?

The speed or bandwidth of your Internet service depends on the following:

  1. Speed/Product ordered from Cincinnati Bell
  2. Type of transport delivering the service to your home (i.e. Copper or Fiber)
  3. Number of devices/users simultaneously using the Internet
  4. Depending on if you are measuring wired or wireless speeds
  5. Environmental factors
  6. Other conditions

Cincinnati Bell's service is based off of wired speed delivered to your home and not Wi-Fi speeds within your home. Test your speed here. For information regarding your wireless connection vs wired connection please see the attached document.