How Can We Help You?

Browse or search below to find the information you're looking for.


Is my connection secure?

Security is an important concern for all Internet users. Maintaining a secure connection is the responsibility of both the service provider and the end user. At Cincinnati Bell, our Network Operation Center is constantly monitoring the network for outside security risks. It is impossible to predict when and where the next virus will arise. However, when these threats occur, our team responds with speed and skill.

Cincinnati Bell also provides a solution to help you ensure your computer stays safe from all viruses and spyware. By using our Internet SafeGuard, you can protect your computer from viruses for just $5.99 per month. Cincinnati Bell recommends all customers utilize an Internet Security Solution.