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How do I tell if the survey I received in my email is legitimate?

If you receive an email from Cincinnati Bell in regards to taking a survey about your experience, all legitimate surveys will feature the Market Strategies International logo on the email and/or survey page. This logo will appear as it does below, in the same font and color scheme. Any emails claiming to include a survey that do not have the Market Strategies International logo in the email or on the survey page are likely spam and should be ignored. 

At Cincinnati Bell, Cincinnati Bell Business and CBTS, we constantly strive to understand the level of service that we provide to you. In an effort to serve you as best we can, we have partnered with Market Strategies International, an independent research firm, to help us identify areas where we do well and areas where we need to improve. Market Strategies International is our trusted research partner so if you get a survey invitation from them, we strongly encourage you to take the online survey.

Learn more about the privacy policy from Market Strategies International that protects all research participants.

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