How Can We Help You?

Browse or search below to find the information you're looking for.

 

I need help with my Cincinnati Bell wireless gateway, where can I find information?

Your Cincinnati Bell wireless gateway comes preconfigured with what we have determined through testing to be the optimal settings for connecting to our network. Most alterations to those settings are not supported by our technical support team (with the exceptions of the wireless networking and firewall settings). For information on wireless networking you can see the topic “How do I change my Network Name/SSID & Password?"