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What can I expect during my service installation?

Internet service installation time frames vary depending on whether TV service is included, the type of Internet access ordered (e.g. ZoomTown or Fioptics) and layout of your home and existing inside and outside wiring. Upon arrival your Cincinnati Bell service technician will assess the variables and go over with you their plan of action. For Internet access, your technician will install a wireless gateway and in some situations an Optical Network Terminal. The technician will also ask you if you would like any other devices connected to the Internet besides your main computer or tablet.