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What should I expect if the line in my yard is to be buried underground?

If Cincinnati Bell runs a new fiber line to your home to install Fioptics service, the technician may have to run a temporary line if the fiber needs to be buried underground to your home. Additionally, there may be a bore required to lay the fiber line beneath a hard surface including a driveway or sidewalk. The temporary line will be run to complete the standard installation of services and there will be a follow up visit from a Cincinnati Bell contractor, AMS, to bury the fiber line. You are not required to be home for the visit as all the work done will be outside your premises.

Typically it will be 15 business days for the appointment to bury the line and complete the installation.