How Can We Help You?

Browse or search below to find the information you're looking for.


How far does the wireless signal travel?

Your wireless signal strength will vary greatly based on several variables including type of home, materials used in its construction, and the nearby devices. Open floor plans will allow better wireless signals than traditional floor plans. Walls constructed of plaster and mesh will degrade the wireless signal much more than walls made of drywall. Homes with multiple devices (2.4 ghz phones, halogen lights, other wireless signals) will see lower signal strength due to interference than homes with less. Homes with more square footage will experience more weak signal spots than smaller homes. Neighborhoods can also cause wireless signals to degrade. With the correct placement of your modem, you should get coverage for up to 2,500 square feet. However, each users experience will vary.

Click here to see how to maximize your Internet speeds.