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Use a wired connection rather than a wireless connection for best results. (Find out why.)
Your Wi-Fi speed depends on several factors, such as the age of your computer or
other devices, each device’s wireless standards, distance from your modem/router,
the number of devices connected at once, interference from other electrical
equipment/devices, interference from your neighbor’s home network, and objects
in the way.
If your neighbors can access your Wi-Fi, they are using your speed too. Secure and password-protect your Wi-Fi signal.
Your wireless modem/router's location can greatly determine your coverage area
and the strength of your signal. The placement of your modem/router is
determined by the technician at the time of installation. Other factors such as
the size and construction of your home along with items in the home can impact the
strength of your signal. In addition, eero (home Wi-Fi system) is a great product that can help
boost your Wi-Fi, and provide coverage to every square foot in your home.
Try to minimize simultaneous wireless devices Internet connections.
Multiple devices connected simultaneously to the Wi-Fi router will slow down Internet speeds for all devices. Example: if one device is streaming Netflix at the same time another device
is downloading music files, the wireless Internet speeds for both devices will be slower.
When you think about your Internet speed and the speed tier that you have
purchased from Cincinnati Bell, you need to consider some factors which allow
for the best performance.
When running a speed test, use a wired connection to your computer or device by
connecting an Ethernet cable directly to the modem/router's Ethernet port. A wired
connection will always return the true speeds your network can deliver. While Wi-Fi has
become the common connection of choice for most, it can have flaws which impact your
signal strength and speeds.
For tips on making the most of your Internet speed, download our Speed Test brochure
Cincinnati Bell Internet Security offers up-to-date protection without slowing down your computer. The completely redesigned new version offers significantly improved performance while providing enhanced protection against viruses, spyware, spam, phishing and identity theft.
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Speeds up to 5 Mbps.
Watch over 300 channels plus many in HD.
With the best calling features available.
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