COVID-19: We’re committed to being responsive to the needs of our customers. Learn about what we’re doing to keep you safe and connected, and self-serve resources for billing, common technical support tips and more. Learn More
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We know this is a challenging time, that's why Cincinnati Bell has worked with our TV partners to give all Fioptics customers free access to a variety of additional TV content options, like Hallmark, Nick Jr., CNN and more. Click below for a list of the channels and dates available. If you are interested in more free ways to keep you and your family connected while at home, visit our Connected at Home collection free online resources, from education to entertainment, fitness and more.
Connected at Home Guide
Shop Cincinnati Bell services safely from your home and even chat with an online specialist. Many of our services qualify for FREE self-installation.
We’ve compiled our top troubleshooting tips to maximize your services at home including: connecting devices to Wi-Fi, improving your speed, changing your password, and more.
The health of our customers, employees and our hometown community has always been our top priority, as well as our commitment to keeping customers connected.
How we’re preparing for critical functions like our call center operations, networks and field services teams to support the community during the evolution of this situation.
Updates and helpful resources for our Business Customers related to COVID-19, please visit the link below.
Let us help you ensure you’re able to stay connected to what matters most to you. We have 50+ locations in the Greater Cincinnati area that can provide you free Wi-Fi outside, still adhering to CDC guidelines.
Find a Hot Spot
Keep everyone connected to work and school
Internet everywhere you need it, from the upstairs corner bedroom to the basement.
Upload speeds are critical for working from home and online learning.
Watch live TV, on any device, anywhere in your home.
All the calling features you need for working from home.
Video, audio, and web conferencing to satisfy the growing demands of mobile users.
Full-feature cloud phone system with mobile and remote capabilities.
Fax-Enable your email instantly without any need for a fax machine.
Anywhere and anytime access with Microsoft Office 365.
to stay updated on the measures we're taking and timely updates during this period.
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Our best services available for this address include:
Speeds up to 50 Mbps.
Watch over 375 channels and the best in HD.
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Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage
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Speeds up to 5 Mbps.
Watch over 300 channels plus many in HD.
With the best calling features available.
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Speeds up to 100 Mbps.
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