Please note:
In the interest of taking every precaution to ensure the health and safety of our employees and customers, we are requiring masks to be worn in our stores. We ask anyone who is uncomfortable wearing a mask to postpone their visit or contact us at 513-759-2628 to discuss alternatives to an in-person store visit.


Black Friday Weekend Hours

Thursday, 26th: Closed
Friday, 27th: 9am - 9pm
Saturday, 28th:10am - 8pm
Sunday, 29th: 12pm - 6pm 


Our Mission

For almost 20 years Cincinnati Bell’s West Chester retail store, which moved in 2016, has been reaching beyond the borders of Tylersville and Beckett Ridge to help our neighbors in the community connect with each other. We pioneered and launched one of the first wireless businesses and we continue to innovate through our lasting and imperative fiber network. Experience what it means to connect your home with what matters most by stopping in to say hello.

Featured Offer

Lock in your price for 2 years, no contracts

Get 250 Mbps Fioptics Internet for just $44.99 per month, and lock in your rate for 24 months.

$4499per month for
24 mos

Learn More

Black Friday + Cyber Week:
11/27 - 12/4 Only

Get $100 off a connected home device of your choice when you sign up for Fioptics Internet.*

Echo Show 5
Amazon Echo Show 5: FREE

Echo Show 5 connects to Alexa to give you vivid visuals on a 5.5” screen with a crisp full sound—all in a compact design that fits in any room, in any home.

Google Hub
Google Home Hub: FREE

The Google Home Hub is a hands-free assistance, video, music and smart home dashboard.

Nest Thermostat
Google Nest Thermostat: $29.99

Warmer? Cooler? Energy savings? It's all at your fingertips with the Google Nest Thermostat.

Oculus Quest 2: $199.99

Oculus Quest 2 all-in-one VR headset 64GB is our first all-in-one gaming system for virtual reality. No wires. No PC. Just a headset and controllers that transport you into another world.

Ring Cam
Ring Indoor Cam: $29.99

Ring Indoor Cam is a compact plug-in indoor camera. Smart Home Security. Never miss a visitor.

Sonos One
Sonos One: $29.99

The powerful smart speaker with voice control built in. Get rich, room-filling sound with Sonos One, and control it with your voice, the Sonos app, Apple AirPlay 2, and more.

Get 2 FREE additional HD boxes*

Get the 2 additional HD boxes in your home FREE after required initial box lease. Valid with new bundle or TV package.

Featured Products

Come on in and check out our awesome lineup of Connected Home products

Echo Show

Amazon Echo Show
As low as $9.59 per month

Sonos ONE

Sonos ONE
As low as $8.34 per month

Sonos PLAY:5

Sonos PLAY:5
As low as $20.84 per month

Nest Thermostat

Nest Thermostat
As low as $10.42 per month

Nest Hello Doorbell

Nest Hello Video Doorbell
As low as $9.58 per month

eero WiFi

eero Home Wi-Fi
As low as $20.84 per month

Nest Protect

Nest Protect
2 detectors as low as $8.34 per month


tp-link bulbs, plugs and switches
5 bulbs as low as $4.17 per month


Amazon Ech & Echo Dot
Echo as low as $4.17 per month

Learn More

Schedule an Appointment

Fill out the form below to schedule an appointment. 


Meet the Manager -
Craig Foltz

Craig was born and raised in Lebanon, OH and has lived here his entire life. Craig began his Cincinnati bell career in 2008, where he worked as a sales consultant at the North Dayton and Middletown Location. Craig was promoted to store manager of the Northgate Store in 2014.  In his free time, Craig enjoys spending time with his wife and daughter, playing golf, going boating and watching Cincinnati Bearcats Basketball. 

Thank You for your Service.

Cincinnati Bell offers a monthly discount to all active duty and military veterans- just visit a Cincinnati Bell Retail location.

Learn More