COVID-19: We’re committed to being responsive to the needs of our customers. We encourage you to find out what we’re doing to support you, including most current Contact Center and Retail store hours, new safety protocols for in-home technician visits, and quick self-serve options for billing, payment and online ordering. Learn More

  General Support Numbers


Monday-Friday: 8am - 5pm

Account & Billing

Monday-Friday: 8am - 5pm

Technical Support

Monday-Sunday: 24/7

513.566.4118 513.565.5492  513.397.5675 
1.866.620.4070 1.888.436.9403 1.866.202.8483

 Additional Resources

CBTS Sales
CBTS Support
View or Pay Bill
      1.866.587.2287   888.638.1699   My Cincinnati Bell    

Request a Consultation

Could your business benefit from Fioptics? Request a consultation from Cincinnati Bell Business and discover the products and services that are the right solution for your business. 

Request Consultation

Business Marketplace Support

For 24x7 product or technical support for Business Marketplace, visit our page for Marketplace Support

Become a Partner

Become a strategic partner of Cincinnati Bell Business, and take advantage of:

  • Robust solutions to complement your portfolio
  • Referral and commission opportunities
  • Technology training and education resources
  • Priority access to technical support
  • Co-marketing opportunities

Contact our Partner team to learn more: