Cincinnati Bell: A History of Innovation

As technology continues to transform communications, Cincinnati Bell has embraced reinvention, constantly evolving to meet the needs of our customers and to support and drive innovation.

Cincinnati Bell was officially incorporated in 1873, becoming the first company in the city to provide direct communication between the city`s homes and businesses. It was the first telephonic exchange in Ohio and the 10th in the nation. Originally a provider of telegraph services, the company became a member of the Bell System in the late nineteenth century. In 1931, the company opened its building at Seventh and Elm streets, the "Telephone Building" in the public`s mind, which also housed the world`s longest straight switchboard, with 88 operator positions. 

Cincinnati Bell provides integrated communications solutions—including local and long distance voice, data, high-speed Internet, and video entertainment services—that keep residential and business customers in Ohio, Kentucky and Indiana, covering more than 2,400 square miles connected with each other and with the world. In addition, Cincinnati Bell Business (CBB) offers a portfolio of next-generation cloud communications, internet connectivity, mobile marketing and Wi-Fi solutions – specifically designed to fit the needs and budget of small businesses. And CBTS, a wholly owned subsidiary of Cincinnati Bell, offers enterprise businesses end-to-end communications and IT solutions. 

Cincinnati Bell has a history of innovation and success, including:
  • 1984 Began deploying fiber for enterprise customers and network backbone
  • 1992 First in the nation to deploy SONET ring technology
  • 1994 First in the nation to deploy Metro Ethernet services
  • 1997 First ADSL installation in North America
  • 2002 Early IP telephony adopter
  • 2008 Virtual data center is born
  • 2010 Cincinnati Bell Fioptics reaches milestone of 25,000 customers
  • 2013 Record-high Fioptics activations
  • 2014 First in region to launch Gigabit Internet speed offering 
  • 2015 Cincinnati Bell is named the fastest Internet Service Provider in Cincinnati by Ookla, the global leader in broadband testing and web network diagnostic applications
  • 2016 Cincinnati Bell Business Launches Connected Office Voice for Small Businesses
  • 2016 State of Indiana Selects CBTS to be Managed Voice Provider
  • 2016 At the end of Q1, Fioptics video subscribers totaled 120,000 at the end of the first quarter, up 24,200 compared to the same period in 2015 and Internet subscribers were at a record-high 292,400 subscribers up 19,700 over 2015. 
  • 2016 An additional 21,700 units were passed with Fioptics, which is now available to 454,000 addresses within Greater Cincinnati
  • 2022 Cincinnati Bell announces new brand and will do business as altafiber