Eligibe customes must complete and sign a Lifeline application form, attach documents of Lifeline eligibility, and send the completed, signed form and documentation to Cincinnati Bell Telephone before Lifeline benefits can be provided. Information required to recieve Lifeline includes customer's full name (no initials), service address, birthday including year, and last four digits of the Social Security number. Applications that are incomplete, not signed, or do not attach supporting documentation of eligibility will be denied. All applications are subject to verification of the applicant's eligibility for Lifeline.
An application for Lifeline is not an application for new telephone or Internet service. Consumers wanting to establish new service must contact Cincinnati Bell to establish service and return the completed Lifeline application.
Who do I call if I have questions regarding Lifeline for my Internet service?
What is Lifeline?