Introducing the "My Cincinnati Bell" app

This app functions as a personal Cincinnati Bell assistant keeping you satisfied and informed with your Cincinnati Bell services. It provides Cincinnati Bell users one stop for all their needs.

Manage your Account at your Fingertips

After logging in using your Cincinnati Bell username and password, open the navigation menu and explore the many features of the app, including:

  • View your current billing statement and details
  • Pay your bill
  • View your billing and payment history
  • Enroll in Autopay 
  • Receive push notifications on your phone from Cincinnati Bell regarding any account changes, reminders when your bill is ready and due, special offers, and more
  • Access the Help Center, organized into services, topics and categories, and subcategories for easy navigation
  • Message with local Cincinnati Bell agents
  • Find all the most efficient ways to contact Cincinnati Bell
  • Locate our retail stores
  • Provide feedback you feel is important for Cincinnati Bell to hear
  • Links to both the Connect Cincinnati App and Watch Fioptics App

App Features

View bill, locate a store, talk to an agent, and much more, all in one place

Bill Summary
Bill Summary

View bill, enroll in Autopay, or pay your bill all with the touch of one button

Navigate App
Easy Navigation

Navigate with complete ease throughout the app

Chat with a local agent
Chat with local agents

Experience messaging with a local Cincinnati Bell agent, ready to help you in any way they can


Download the My Cincinnati Bell app now

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For best experience, we recommend the latest software versions.


 

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Don't miss the My Cincinnati Bell app blog post