COVID-19: We’re committed to being responsive to the needs of our customers. We encourage you to find out what we’re doing to support you, including most current Contact Center and Retail store hours, new safety protocols for in-home technician visits, and quick self-serve options for billing, payment and online ordering. Learn More
Shop Internet Plans
First Time User? Register.
Get 1 Gig Fioptics Essential Internet now available with Google WiFi at a price that meets your needs. Plus, get a free trial when you add YouTube TV!
Learn More
Watch live TV from major broadcast and popular cable networks. Enjoy local and national live sports, and must-see shows the moment they air. Record your favorites without storage space limits, and stream nationwide. Share with up to 5 other roommates or family members in your household. $49.99/month. Cancel anytime.
Excessive buffering? Slow downloads? Stop being frustrated with your Internet and find out why speed really matters.
Keep your home and family connected with the Premier Upgrade for only $13.99/mo. This bundles includes Whole Home Wi-Fi, your wireless modem, Wirecare and Internet Security! Everything you need to cover, secure, support, and connect your home.
Are you getting the most from your current internet provider? Test your upload and download speeds now.
Fioptics is more than just fiber technology - it's the future of communications and entertainment.
Better protection, better performance for just $5.99/mo. Cincinnati Bell Internet SafeGuard offers up-to-date protection from online threats without slowing down your computer. Internet SafeGuard now offers award-winning online protection for your entire family and your devices including smartphones, tablets and computers. You can also easily store all of your passwords and credit card details in one secure location so you never forget a password again.
Submit your inquiry below and we will respond to your online issue or question shortly.
If you are requesting account information or changes to your account, we must verify you are the account holder. Please enter the last four digits of the account holder's social security number below.
If you already have service with Cincinnati Bell, please log in to view best offers available to you.
We found more than one address in your account. Please select the address you wish to get best offers for.
If you already have service with Cincinnati Bell, please log in.
Please enter the address where you would like to receive service.
We found more than one street that matches the street name you entered. Please select your street from the list displayed.
Please enter the address to check Fioptics availability.
Our best services available for this address include:
Speeds up to 50 Mbps.
Watch over 375 channels and the best in HD.
With the best calling features available.
Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage
Choose only the features and services you want.
Speeds up to 5 Mbps.
Watch over 300 channels plus many in HD.
[timeframe]
Notify me when I can upgrade to Fioptics at this address.
Thank you for your interest in Cincinnati Bell Fioptics! We have received your request and you will be notified via mail or email when Fioptics becomes available in your neighborhood.
Your service has been placed on Vacation Service at your request. Please call 513-565-2210 to reinstate or make changes to your service.
Speeds up to 100 Mbps.
The address you entered was not recognized or not found in our service area. Please re-enter your address using the following tips:
Already have Fioptics Services? Log in to get customized information on your service.
Log in
Or select your services from images below for more information. If you are unsure of your service, please log in above to receive information for your account.
Next, tell us which set-top box you have. If you are unsure which set-top box you have, please log in here.